Refund policy

At Yaya’s Vanilla Beans, each order is carefully prepared and packaged with intention. Due to the nature of our products, we are unable to accept returns.

If your order arrives damaged, incorrect, or there is an issue with your items, please contact us within 72 hours of delivery at support@yayasvanillabeans.com with your order number and photos of the issue. We’ll make it right.

Damaged or Incorrect Orders

If your package arrives damaged or you receive the wrong item, we will gladly offer a replacement or refund once the issue has been reviewed.

Non-Returnable Items

Because our products are food-related and handled in a home kitchen environment, we do not accept returns or exchanges once an order has been delivered.

Order Changes & Cancellations

Orders may be canceled or modified within 12 hours of purchase. After that, orders are processed and cannot be changed.