Shipping policy
Processing Time
All orders are carefully prepared and packaged within 3–5 business days. During launches or high order volume, processing times may be slightly extended. Orders are fulfilled in the order they are received.
Shipping Rates & Delivery
Shipping rates are calculated at checkout based on your location and selected delivery method.
Estimated delivery times (after processing):
- U.S. mainland (continental U.S.) orders: typically 2-3 weeks
- Hawaii orders: typically 2–4 business days
Please note that delivery times are estimates and may vary depending on the carrier. While some packages may arrive sooner, this is not guaranteed.
In many cases, mainland orders have arrived within about a week after shipment, even though initial estimates may show 2–3 weeks. We share this to provide transparency, but we always recommend planning based on the longer delivery window to set realistic expectations.
Shipping from Hawaii
How long does shipping take?
Shipping typically takes 2–3 weeks depending on your location.
All orders ship from Hawaii, so delivery to the mainland U.S. may take longer than standard shipping. Once your order is on the way, you’ll receive tracking details via email.
If your order is for a gift or needed by a specific date, we recommend selecting Priority Shipping at checkout.
Please note that once your package has been handed over to the carrier, delivery times are outside of our control. While some packages may arrive sooner than initially estimated, we cannot guarantee early delivery. That said, we always do our best to prepare and ship orders as quickly as possible.
Thank you so much for your patience and support.
Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking details so you can follow your package every step of the way.
Incorrect Addresses
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Delayed Packages
Yaya’s Vanilla Beans is not responsible for delays caused by shipping carriers. However, if your package is lost or significantly delayed, please contact us at support@yayasvanillabeans.com and we will do our best to assist.